About the document
- Who files:
- PVPC contract holder with Comercializadora Regulada, vulnerable consumer
- Where to submit:
- e-mail bonosocial@comercializadoraregulada.es, post, Naturgy shop by appointment or Área Clientes
- Authority:
- Comercializadora Regulada, Gas & Power, S.A. (Grupo Naturgy)
- Country:
- Spain
- Category:
- Housing and utilities
- How to fill:
- Chat in any language → original form → PDF
- Price:
- form free · chat €5 per document
- Last updated:
What this document is
“Solicitud del bono social” is the form of Comercializadora Regulada, Gas & Power, S.A. (the Naturgy group’s regulated supplier) for the social discount on the electricity bill. The discount is set by the State (Real Decreto 897/2017), and the application goes to the comercializadora de referencia you have a PVPC contract with.
According to the company as of 2026-10-09, until 31/12/2026 the discount is 42.5% for “vulnerable” and 57.5% for “severely vulnerable” customers. Each comercializadora de referencia has its own form: this one is only for Comercializadora Regulada customers.
Who applies and where
- the electricity contract holder — a private individual; the home is their habitual residence; a PVPC contract with Comercializadora Regulada (or agreement to sign one);
- one of the grounds: household income up to 1.5 × IPREM (14 payments), plus 0.3 per additional adult and 0.5 per child; large-family certificate; minimum pension for everyone with income; or the Ingreso Mínimo Vital;
- submit by e-mail to bonosocial@comercializadoraregulada.es, by post (Comercializadora Regulada, Bono Social, Apdo. nº 61084, 28080 Madrid), at a Naturgy shop by appointment or via the Área Clientes on the company website;
- the holder and all household members over 14 sign the form.
What the form asks
Seven pages: holder’s details, home address and CUPS code, postal address (if different), phones and e-mail; household table — name, surnames, NIF/NIE, date of birth and relationship; grounds (large family, pensioners, IMV, income) and special circumstances; three consents to data checks; signature table; place and date.
What to bring
- copies of the NIF/NIE of the holder and household members over 14;
- the libro de familia or a Civil Registry extract (the company accepts a declaración responsable on its template instead);
- a current padrón certificate (certificado de empadronamiento) for everyone;
- the large-family certificate, IMV proof or special-circumstances certificate — if you tick that ground;
- a copy of an electricity bill showing the CUPS — if you do not write it in.
How to fill it in with FoxDocs
- Tell the chat who lives with you and which ground for the discount applies.
- Check the data: the holder’s name and NIF are repeated on pages 1, 2 and 5 automatically.
- Download the PDF, sign it with household members over 14 and send it to Comercializadora Regulada with the documents.
Source
Form and conditions on the company’s official page: comercializadoraregulada.es — Bono Social Luz.
Checked 2026-10-09. This is not legal advice.