About the document
- Who files:
- Whoever paid the DGT fee or fine (or their representative)
- Where to submit:
- información/incidencias desk of a Jefatura/Oficina de Tráfico, no appointment; Registro Electrónico
- Authority:
- Dirección General de Tráfico (DGT)
- Country:
- Spain
- Category:
- Vehicles and driving (DGT)
- How to fill:
- Chat in any language → original form → PDF
- Price:
- form free · chat €3 per document
- Last updated:
What this document is
Mod.17 “Solicitud de devolución de tasas o sanciones” is the official form of Spain’s Directorate-General for Traffic (DGT) for claiming money back: a DGT fee (tasa) paid in error, twice, in excess or for a procedure that was never carried out, or a DGT fine (sanción) already paid.
Only money paid to the DGT is refunded: a fine issued by a town council or another body is refunded by whoever imposed it. If you disagree with the fine itself, that is not a refund but an appeal (alegaciones).
Who files it and where
- a fee — the person who paid it or someone they authorise; a fine — the person fined, the payer (if different) or a third party authorised by the person fined;
- in person — at the información/incidencias desk of any Jefatura or Oficina de Tráfico, no appointment needed; this channel is for private individuals and their representatives only;
- online — through the Registro Electrónico with an electronic DNI, digital certificate or Cl@ve; companies must file electronically;
- a representative — via the DGT Registro de apoderamientos or with a signed Mod.24 “Otorgamiento de representación”.
What the form asks
- what is refunded: a fee or a fine;
- applicant: both surnames, given name or company name, NIF/NIE/CIF, e-mail, phone;
- address: street type and name, number, block, entrance, staircase, floor, door, km, postcode, province, municipality;
- how to be notified: DEV electronic mailbox or post; the amount claimed;
- for a fee: type of fee and reason (over 70, procedure not done through the administration’s fault, theft, paid twice, overpayment, other);
- for a fine: case number and reason (town council’s competence, paid twice, discount, amount changed, other);
- IBAN of the refund account (24 characters), place and date; signature by hand.
What to bring
- the completed and signed Mod.17;
- the receipt of the fee paid online or, if paid at a bank, both copies of modelo 791 stamped by the bank;
- for a fine — the payment receipt showing the case number, if you paid twice on the same day or the payer is not the person fined;
- a copy of the decision on the appeal, if that is the reason; the payer’s or fined person’s authorisation if you file for someone else.
How and when the money is returned
- only by transfer to the account whose IBAN is on the form; the account must belong to the applicant named under “Datos del interesado”;
- filing is free of charge;
- there is no fixed time: according to the DGT a refund can take up to 6 months; no decision notice is sent — the money simply arrives;
- for a fine, the DGT may refund an amount different from the one claimed after reviewing the case.
How to fill it in with FoxDocs
- Tell the chat in any language what you are claiming back — a fee or a fine — how much and why.
- The assistant fills in the fields in capitals, splits the address into the DGT boxes, puts the IBAN one character per box in all 24 boxes and ticks the right reason.
- Download the PDF, check the IBAN, sign it and hand it in at Tráfico or attach it to the online filing.
Source
Official DGT form: sede.dgt.gob.es — Mod.17. Filing rules: fee refunds, fine refunds. Checked 2026-10-09. This is not legal advice.